Product Details
PlusO – Hospital Management System (HMS)
Plus O is a powerful and intelligent Hospital Management System (HMS) developed by E2o Technologies Private Limited to transform the way hospitals, clinics, and healthcare centers operate. It serves as a single, unified platform that seamlessly integrates patient care, medical records, billing, pharmacy, diagnostics, and administration into one easy-to-use system. By replacing traditional paperwork and manual processes with digital automation, Plus O ensures faster workflows, reduced errors, and improved communication across departments.
Built with a strong focus on patient experience and hospital efficiency, Plus O empowers healthcare providers to deliver better services through online appointment scheduling, automated reminders, digital health records, transparent billing, and real-time reporting. Its scalable design makes it suitable for both small clinics and large multi-specialty hospitals, while advanced features like role-based access, compliance readiness, and secure data management guarantee reliability and trust.
With cloud or on-premise deployment options, Plus O adapts to diverse healthcare needs and grows along with your institution. More than just software, it is a future-ready healthcare solution that incorporates analytics, telemedicine capabilities, and AI-driven insights, helping hospitals not only manage operations effectively but also move towards smarter, patient-centric care.
1. Patient Care & Engagement
- Online Appointment Booking (24/7): Patients can schedule consultations anytime, reducing waiting times and improving convenience.
- Queue & Token Management: Manages patient flow in OPD by assigning digital tokens and displaying queues in real time.
- Smart Notifications (SMS/Email/WhatsApp): Sends automated alerts for appointments, test results, payments, and discharge updates.
- Patient Self-Check-In Kiosks: Allows patients to register themselves using mobile number/QR code, saving reception time.
- Multilingual Support: Provides patients with the option to interact in their preferred language, improving accessibility.
- Patient Portal Access: Patients can log in to securely view prescriptions, reports, bills, and past medical history.
2. Outpatient (OPD) & Inpatient (IPD) Management
- Digital OPD Registration & Doctor Scheduling: Automates patient registration and maps appointments to available doctors.
- IPD Bed/Ward Allocation & Transfer Management: Tracks room/ward availability and simplifies patient admissions, transfers, or upgrades.
- ICU/Emergency Case Tracking: Flags urgent cases with priority alerts to ensure timely medical response.
- Nursing & Clinical Notes Recording: Nurses and doctors can digitally record patient vitals, observations, and progress.
- Diet & Meal Planning: Automatically generates meal instructions based on the doctor’s prescription for inpatients.
- Automated Discharge Summaries: Generates structured discharge documents with diagnosis, treatment, and future care advice.
3. Electronic Health Records (EHR)
- Lifetime Patient Health Records: Stores complete medical history, ensuring continuity of care over multiple visits.
- Drug Interaction & Allergy Alerts: System automatically warns doctors about unsafe prescriptions.
- Cloud-Based Access: Doctors and patients can securely view records anytime, anywhere.
- Lab/Imaging Result Linking: Any integrated external diagnostic reports are attached to patient profiles.
- Audit Trail for Accountability: Tracks every system access to maintain data privacy and compliance.
4. Doctor & Staff Management
- Doctor Dashboards: Personalized view of schedules, patient lists, pending reports, and earnings.
- Smart Duty Rosters: Auto-generates staff schedules to ensure balanced workload distribution.
- Biometric/QR Attendance: Tracks staff attendance with integrated biometric or QR scanning.
- Task Assignment & Communication: Allows supervisors to assign duties and monitor real-time progress.
- Performance Monitoring & Training Records: Maintains staff performance reports, certifications, and training history.
5. Pharmacy Management
- Integrated E-Prescriptions: Doctors’ digital prescriptions directly sync with the pharmacy system.
- Stock & Inventory Tracking: Keeps real-time track of available medicines and usage patterns.
- Auto-Reorder Alerts: Notifies when stock levels are low, avoiding shortages.
- Batch, Lot & Expiry Management: Prevents expired medicines from being dispensed.
- POS Billing Integration: Quick billing for both inpatients and walk-in pharmacy customers.
- Centralized Pharmacy (Multi-Branch): Allows stock visibility across different hospital branches.
6. Billing & Financial Management
- Real-Time OPD/IPD Billing: Automatically calculates consultation fees, bed charges, tests, medicines, and procedures.
- Insurance & TPA Cashless Billing: Integrates with insurance companies and TPAs for smooth cashless claims.
- Multi-Tariff Plans: Supports different billing rates for general, VIP, corporate, or insured patients.
- Package Billing: Bundled billing for surgeries and specialized treatments with fixed pricing.
- Digital Invoices & Receipts: Generates and delivers receipts instantly via SMS/email or print.
- Financial Dashboards: Provides real-time insights into hospital revenue, outstanding bills, and expenses.
7. Inventory & Procurement
- Centralized Tracking: Monitors usage of surgical tools, consumables, and equipment across departments.
- Auto Purchase Requests: Generates purchase orders automatically when stock falls below threshold.
- Vendor Management: Maintains supplier records, pricing, and delivery schedules.
- Expiry & Wastage Alerts: Highlights items nearing expiry to avoid wastage.
- Department-Wise Allocation: Distributes supplies to departments based on demand and usage.
- Barcode Scanning: Ensures precise stock tracking and faster entry in the system.
8. Administration & HR
- Employee Profiles: Stores qualifications, certifications, experience, and compliance documents.
- Payroll Automation: Calculates salaries with allowances, overtime, and deductions linked to attendance.
- Role-Based Access: Grants different permission levels based on staff roles for data security.
- Multi-Branch Monitoring: Allows a single admin to manage multiple hospital branches.
- Compliance/License Tracking: Ensures hospital licenses and staff certifications are up to date.
9. Telemedicine & Remote Care
- Secure Video Consultation: Enables virtual consultations between doctors and patients.
- Digital Prescriptions: Provides patients with prescriptions immediately after online consultations.
- Remote Health Monitoring: Syncs patient vitals from IoT devices like BP monitors and glucometers.
- Virtual Follow-Ups: Reduces unnecessary hospital visits for minor cases and follow-up care.
- Chronic Care Tracking: Sends automated reminders for elderly, diabetic, and cardiac patients.
- Home Healthcare Scheduling: Allows patients to request nursing or physiotherapy services at home.
10. Reports & Analytics
- Clinical Insights: Tracks disease patterns, seasonal illness trends, and treatment success rates.
- Operational Reports: Monitors waiting times, bed occupancy, and department efficiency.
- Financial Reports: Generates profit/loss statements, pending dues, and revenue leakage alerts.
- Doctor Performance Reports: Analyzes patient feedback, consultation time, and treatment results.
- AI Predictive Analytics: Uses data to forecast patient inflow, medicine demand, and staff requirements.
11. Compliance & Security
- HIPAA/GDPR Compliance: Ensures international standards for patient data privacy.
- End-to-End Encryption: Protects all communication and medical data against cyber threats.
- Multi-Factor Authentication: Adds an extra security layer during login.
- Audit Logs: Keeps a detailed record of all user activity within the system.
- Automated Backups: Ensures data recovery in case of hardware failure or cyberattack.
- Strict Access Controls: Only authorized staff can view sensitive patient data.